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Document Scanning & Imaging

Document Scanning & Imaging

With customer service at the forefront, we work closely with you to develop a solution that will exceed your digital conversion requirements. Our team of experienced professionals will assess your current practices, and provide you with a range of options that will cater to your needs while working within your budget.

RecordXpress' Document Imaging and Scanning Solutions offers a full range of scalable services to help businesses of all sizes and industries run more productively and efficiently through:

Paper Digitization
Scan-on-Demand
Data Backup (Disaster Recovery)

Paper Digitization Made Easy

If you have paper records that are accessed frequently or simultaneously by multiple users, scanning and imaging might be the solution for you. Scanning your paper records into a digital format will save you storage space, make the retrieval quicker, and will reduce or omit your need for physical document delivery services.

Here is how our document imaging and paper scanning service works:

1. Before the project begins, our knowledgeable team will discuss your current practices and requirements with you.

2. We will provide you with suggestions and work with you to determine the best process to follow in your office going forward, as it pertains to file management.

3. We will then scan your files into digital format and store it in an electronic storage medium i.e. USB flash drive.

4. Alternatively, we can upload the files to our secure FTP server. With our convenient 24-hour online access, you can view the existing files, upload new files, and scan new files into our inventory system.


This service is often used for medical records, for which must be stored for a minimum period of 10 years. In accordance with current legislation, medical records must be stored in a safe and secure environment, to ensure physical and logical integrity and confidentiality.

Physicians must develop records management protocols to regulate who may gain access to records. At a minimum, protocols must ensure that patient records, electronic or paper form, are readily available and legitimate use is required.

That reasonable steps have been taken to ensure they are protected from theft, loss and unauthorized use or disclosure, (including copying, modification or disposal). This requirement applies regardless of whether the information is stored on-premises within the physician’s control or otherwise.

Why use RecordXpress to digitize your documents?

We harness the digital technology of tomorrow to securely manage your company’s digital transformation. We offer digital scanning, indexing, and OCR services certified by the Canadian General Standards Board (CGSB).

Our team of experienced professionals will assess your current practices and provide you with a range of options that will cater to your needs while working within your budget. Digital conversion has never been more important, and with our customized solutions built for you, it’s never been easier.

All data stored on our servers is controlled, monitored, and managed by our expert IT support team. We store all your digital information within Canadian borders on our secure servers, with redundant backup systems mirrored three times in server farms across the country. This means total security, all the time.

Scan-on-Demand Service

If you don’t access your records very often, you may prefer a Scan-on-Demand option. This option allows you to scan only what you require when you need it. Scan-on-Demand service allows you to electronically retrieve material within hours, in the event that you need it urgently. Scan-on-Demand also helps you save on transportation fees and avoids the costs involved with scanning your entire inventory.

Data Backup (Disaster Recovery)

Accidents can happen. Organizations should consider a Disaster Preparedness and Recovery Plan in the event of disaster. Such plans would consist of having their hard copy records digitized and stored electronically. If your organization is considering a secure and cost-effective resolution to this, then File Backing may be the solution for you. Get in touch with us today for further information and to obtain a quote. There are no obligations or fees involved and a member of our team will be happy to answer any questions you might have.

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Services Offered

Offsite Document StorageCertified Document ShreddingMedia Storage and ManagementVault StorageFulfillment and WarehousingOther Services

Our Locations

Toronto East (Head Office)

124 Crockford Boulevard,
Scarborough, ON M1R 3C3

Business Hours: Monday-Friday, 9:00 AM-5:00 PM (except statutory holidays)
Phone: (416) 849 5991
Fax: (416) 849 5993
Email: info@recordxpress.ca (general inquiries); order@recordxpress.ca

Toronto West

270 Rexdale Boulevard,
Etobicoke, ON M9W 1R2

Business Hours: Monday-Friday, 9:00 AM-5:00 PM (except statutory holidays)
Phone: (416) 849 5992
Fax: (416) 849 5993
Email: orderRD@recordxpress.ca

Ottawa

125 Colonnade Road,
Nepean, ON K2E 7L9 

Business Hours: Monday-Friday, 9:00 AM-5:00 PM (except statutory holidays)
Phone: (613) 741 1414
Fax: (613) 741 8448
Email: orderOT@recordxpress.ca

Kitchener

50 Ottawa Street South,
Kitchener, ON N2G 3S7 

Business Hours: Monday-Friday, 9:00 AM-5:00 PM (except statutory holidays)
Phone: (519) 585 0062
Fax: (519) 585 7919
Email: orderKW@recordxpress.ca

Sudbury

967 Falconbridge Road,
Greater Sudbury, ON P3A 5K8 

Business Hours: Monday-Friday, 9:00 AM-5:00 PM (except statutory holidays)
Phone: (705) 524 5554
Fax: (416) 849 5993
Email: orderSD@recordxpress.ca

Windsor

201 Shepherd St E,
Windsor, ON N8X 2K6 

Business Hours: Monday-Friday, 9:00 AM-5:00 PM (except statutory holidays)
Phone: (519) 258 7628
Email: orderWDR@recordxpress.ca

York

39 King Street,
York, ON M9N 1L1 

Business Hours: Monday-Friday, 9:00 AM-5:00 PM (except statutory holidays)
Phone: (416) 245 0336
Email: orderYRK@recordxpress.ca

Montreal

5500 Trans-Canada Highway,
Pointe-Claire, QC H9R 1B6 

Business Hours: Monday-Friday, 9:00 AM-5:00 PM (except statutory holidays)
Phone: (514) 694 0138
Fax: (514) 694 9272
Email: orderMTL@recordxpress.ca

Winnipeg

345 Higgins Avenue,
Winnipeg, MB R3A 0V4 

Business Hours: Monday-Friday, 9:00 AM-5:00 PM (except statutory holidays)
Phone: (204) 306 9350
Fax: (204) 306-9351
Email: orderWP@recordxpress.ca

Edmonton

11233 120 Street NW,
Edmonton, AB T5G 2X9

Business Hours: Monday-Friday, 9:00 AM-5:00 PM (except statutory holidays)
Phone: (780) 452 6375
Fax: (416) 849 5993
Email: orderED@recordxpress.ca

Red Deer

88 Petrolia Drive,
Red Deer County, AB T4E 1B4 

Business Hours: Monday-Friday, 9:00 AM-5:00 PM (except statutory holidays)
Phone: (403) 347 8816
Fax: (416) 849 5993
Email: orderRDAB@recordxpress.ca

Calgary

4810 80 Avenue SE,
Calgary, AB T2C 2Z1 

Business Hours: Monday-Friday, 9:00 AM-5:00 PM (except statutory holidays)
Phone: (587) 802 0216
Email: orderCAL@recordxpress.ca

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