RecordXpress truck in front of Access Storage


Corporate Mission, Vision, and Values

To provide best-in-class information management solutions and maintain exemplary customer service at a fair and transparent rate in the Canadian Information Management industry.

To serve every Canadian business with technologically advanced, highly customizable and customer-driven information management services that guarantee security, convenience and peace of mind.

Uphold the safety of our employees and customers: Protect our stakeholders’ interests as if they were our own.
Strive to exceed expectations: Look beyond the present to serve future customer and business needs.
Own your work: Take responsibility for the success and failure not just of ourselves, but also our team, customers and company.
Embrace diversity and inclusion: Appreciate diverse ideas, unique perspectives and different personalities to spark innovation.

United by our mission, inspired by our vision and guided by our values, our team strives to provide our clients with peace of mind by delivering unparalleled security for the information they value. This is also why our team has to undergo stringent screening, which includes:

- Canadian Criminal Record Check (CPIC), consisting of a search of the RCMP National Repository of Criminal Records, before the start of employment and annually thereafter.
- Reliability Status Clearance, which involves enhanced RCMP-based background checks for those handling client records.

By applying integrity, dedication, expertise and enthusiasm to their respective roles every day, RecordXpress team members are the catalyst that drives the organization’s success.

Our Journey

RecordXpress employee at offsite document storage facility
2008: RecordXpress was founded in Canada by Andrew Stiles, General Manager, to empower clients with the best RIM solution and prioritize customer service so clients can focus on their own business.
Data management and record warehouse employees
● 2008: Began operations in a self-storage locker within an Access Storage building in Scarborough, ON, offering records and information management services.
Document management warehouse
2013: With a surge of demand from local businesses seeking partnership, RecordXpress opened 3 additional Ontario locations - Kitchener, Sudbury and Etobicoke.
Record Xpress truck
2019: Acquired by StorageVault Canada Inc. (TSX:SVI), Canada’s largest national self-storage provider that covers over 200 locations and 10 million square feet of storage space
Media management storage
2020: Embarked on a national expansion program and expanded capabilities to include Fulfillment and Warehousing services, in addition to RIM, with operations in British Columbia, Alberta, Manitoba, Ontario, and Quebec.

Who We Are

Established in 2008, RecordXpress was created as a local competitive option for securely storing and managing confidential information and data with reasonable, flexible and transparent costs. Taking pride in building reliable and longstanding relationships with our clients, we are committed to offering exceptional best-in-class records management services, where our clients’ information security is our top priority.

With secure locations spread across Canada, RecordXpress provides more than document storage and records management services - we bring peace of mind to our clients with our highly efficient and streamlined operation that protects records from creation to receipt, via effective maintenance and archival, seamless retrieval and delivery, as well as thorough disposal.

Built on the latest technology, our state-of-the-art Regulatory Information Management (RIM) software and barcode tracking technology make tracking, access and retrieval from box level to file level so simple and efficient that our clients can easily obtain the right records whenever they want.

Professional Memberships/Certifications:
- ARMA (Association of Records Managers and Administrators)
- i-SIGMA (International Secure Information Governance & Management Association)
- TLOMA (The Law Office Management Association)
- CFIB (Canadian Federation of Independent Business)

Why Choose RecordXpress

1. Top-tier Records Management Services: Won Toronto Top Choice Service Award for Records Management for 4 consecutive years (2017-2020) with 97% customer satisfaction achieved year-on-year.

2. 100% Canadian-owned:
Creates local jobs and revenue to benefit the local job market and national economy, while securing our client’s information journey on home ground.

3. No Hidden Costs:
Guarantees transparent, honest and equitable pricing that comes with a free, non-obligatory quote, so you won’t get a rude shock when you see the bills or get trapped in contract renewals to avoid hefty penalties.

4. End-to-end Information Management:
From offsite document storage to scanning and shredding services, we’re with you every step of the way to ensure your information journey is safe and secure in our climate-controlled facilities with round-the-clock surveillance.

5. Fully Customizable Contract:
Adapts to client’s business needs with fully customizable contacts and scalable facilities based on an agile business model.

6. Maximum Security:
Other than upholding the government standards and legal requirements of information management, which includes the storage, transport, security, authorized access and disposal of classified information, every employee is regularly screened and carefully monitored to ensure maximum security in the storage and care of your company’s information. RecordXpress is proud to report zero incidents of information theft, identity fraud and improper document handling, fully complying with PIPEDA (Personal Information Protection and Electronic Documents Act) and all provincial privacy legislations (PIPA – BC, AB; Privacy Act – QC, PHIPA – ON; PHIPAA – NB; PIHA – NL; PHIA – NS; HIPA – SK).

7. Advanced Technology:
Adopts the latest technology to meet the digital requirements of tomorrow and stay ahead of our client’s digital transformation journey.

8. Exemplary Customer Service:
Advocates instant response time with client reps in direct contact with the clients and not through call centres.

9. Smooth Transition:
Ensures smooth contract transition from a different RIM company with consideration to pay off your existing contract so you can work with us as soon as possible.

10. Team Green:
Partners with industry-leading companies for media recycling and waste shredding to produce recycled plastic and pulp paper that can be made into new computer components, PVC piping, office supplies, and more.

Canada's National Records & Information Management Services Company

Business man with document in hand

Award-Winning Service

For four consecutive years, RecordXpress has been the recipient of the Toronto Top Choice Service Award for Records Management (2017, 2018, 2019 & 2020).

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StorageVault team photo

We are Canadian Owned

Working with RecordXpress means that local jobs and revenue flow back into your local economy, enriching the environment of local businesses, employees, and our national economy as a whole.

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durable storage containers available

Securely Stored on Canadian Soil

We keep our business at home. Our business is in Canada, and our customer data stays in Canada. Keeping our servers on Canadian soil protects our commitment to our customers’ data.

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Our Leadership

To uphold the highest level of customer service that surpasses our client's expectations, the leadership team is committed to fostering a culture of teamwork, innovation and shared responsibility to guide and inspire the team to conduct business in a socially responsible manner with the utmost integrity.

Andrew Brown – President of RecordXpress, a division of StorageVault Canada Inc.
Over his 25 year career in Business, Andrew has helped build nationally recognized GTM models for companies ranging from Mid Sized Regionals to a Global Fortune 500 enterprise. Andrew most recently held the position of Head of Global Digital Business Development at Iron Mountain where he was responsible for all Digital customer facing and GTM revenue activities around the world.  Prior to that he was the SVP and GM of the North American Digital Solutions Division at Iron Mountain where he had overall responsibility for strategy development, P&L performance, operations and solution commercialization. He lead the design and managed M&A, sales, operational delivery, and technology.  Andrew has a BA from Western University and an MBA from AIC.

Andrew Stiles – General Manager of RecordXpress, a division of StorageVault Canada Inc.
Andrew has been in the RIM business for over 20 years and worked as an Operations Manager for Recall Canada and helped start the operations for Securit Records Management Inc. Andrew has had extensive experience relocating a number of major companies including the medical records from major Toronto hospitals.

What Our Customers Are Saying

Christa Vani


23 Feb 2022

Excellent service all around!  Will be using them again in the future.

Rob Robertson


30 Jun 2022

The service was excellent. All the staff were very helpful. We had our own sorting area and the staff moved the pallets of boxes for us as we completed them.

Judy Lindsay


16 Feb 2022

We used RecordXpress for a big shredding job and they were wonderful throughout the entire process; from following up with quotes to arranging pick up on short notice! We were impressed with their customer service and would recommend them to clients and friends! Thanks again!

Rated 4.7 out of 5 in 91 reviews on

Proud Partner

Proud Partner

Supporting Canadian Soccer
Congratulations to Canada's Men’s National Soccer Team in qualifying for the 2022 FIFA World Cup. The passion you showed is a testament to your character and the values Canadians hold dear. StorageVault Canada looks forward to cheering you on in Qatar!


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