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Medical and Healthcare

Medical and healthcare professionals are entrusted by patients to protect their sensitive information in the form of physical and digital records that must be maintained for a long time. This is why we gear our Offsite Document Storage towards health agencies.
Maintaining confidentiality, security, and adherence to strict government regulations is paramount in preserving patient confidence in Health Services Institutions.

Healthcare records management involves the navigation of a complex system of protocols and procedures to govern, maintain, and secure patient records throughout the data lifecycle - 10 years from the date of last entry (adult patient) or 2 years after the patient has reached the age of 18 (minor patient), whichever is longer. Having a qualified RIM partner helps safeguard compliance and simplifies the records management process while enabling high quality patient care, mitigating malpractice risks, and ensuring timely payment for services.  

RecordXpress complies with PIPEDA (Personal Information Protection and Electronic Documents Act) and all Provincial privacy legislations (PIPA – BC, AB; Privacy Act – QC, PHIPA – ON; PHIPAA – NB; PIHA – NL; PHIA – NS; HIPA – SK) to offer secure and on-demand services through digital and delivery methods for a reasonable investment. Our industry-leading Records and Information Management system coupled with barcode tracking, GPS vehicle traceability, routine personnel background verification, and continuous training provides for a secure, reliable, and seamless client experience.

Medical and Healthcare Records Storage and Related Services

RecordXpress possesses the expertise and professional experience to provide a flexible and compliant solution suited to records management needs, while staying agile to adapt to evolving health regulations. We work closely with you to develop an efficient program that incorporates:

• Automatic streamline processes
• Regulatory compliance  
• Simple and easy access to records
• Competitive pricing

Some sector-specific storage types include:

• Open-Shelf Medical File Storage
• Archiving
• Medical Record Indexing
• X-ray Storage
• Climate-Controlled Vault Storage


Other related-service offerings include:

• File Room Clean-Outs
• EMR Conversion
• X-ray Recycling
• NAID-Certified Document Destruction
• Scan-on-Demand
• Indexing
• 24/7 Online Access through 'My Account' Web Portal
• Complimentary Viewing Room Usage
• Standard and Expedited Document Delivery

Our industry-leading Records and Information Management System coupled with barcode tracking, GPS vehicle traceability, routine personnel background verification, and continuous training provides for a secure chain-of-custody, resulting in a compliant, reliable and seamless client experience.

Physical and Electronic Data Destruction

Hard drives and various media storage devices within equipment, such as photocopiers, scanners, and computers, cache confidential and sensitive information about your clients.

Our ITAD (Information Technology Asset Disposition) specialists will develop a program consistent with your ESG (environmental, social, and governance) standards effectively and sustainably manages your EOL (end-of-life) hardware through NAID-certified destruction and recycling, or in combination with degaussing.

We also offer Secure Document Shredding Services that are perfectly geared towards disposing of highly confidential legal documents.

GET A QUOTE

Services Offered

Offsite Document StorageCertified Document ShreddingMedia Storage and ManagementDocument Scanning and ImagingVault StorageFulfillment and WarehousingOther Services

Our Locations

Toronto East (Head Office)

124 Crockford Boulevard,
Scarborough, ON M1R 3C3

Business Hours: Monday-Friday, 9:00 AM-5:00 PM (except statutory holidays)
Phone: (416) 849 5991
Fax: (416) 849 5993
Email: info@recordxpress.ca (general inquiries); order@recordxpress.ca

Toronto West

270 Rexdale Boulevard,
Etobicoke, ON M9W 1R2

Business Hours: Monday-Friday, 9:00 AM-5:00 PM (except statutory holidays)
Phone: (416) 849 5992
Fax: (416) 849 5993
Email: orderRD@recordxpress.ca

Ottawa

125 Colonnade Road,
Nepean, ON K2E 7L9 

Business Hours: Monday-Friday, 9:00 AM-5:00 PM (except statutory holidays)
Phone: (613) 741 1414
Fax: (613) 741 8448
Email: orderOT@recordxpress.ca

Kitchener

50 Ottawa Street South,
Kitchener, ON N2G 3S7 

Business Hours: Monday-Friday, 9:00 AM-5:00 PM (except statutory holidays)
Phone: (519) 585 0062
Fax: (519) 585 7919
Email: orderKW@recordxpress.ca

Sudbury

967 Falconbridge Road,
Greater Sudbury, ON P3A 5K8 

Business Hours: Monday-Friday, 9:00 AM-5:00 PM (except statutory holidays)
Phone: (705) 524 5554
Fax: (416) 849 5993
Email: orderSD@recordxpress.ca

Windsor

201 Shepherd St E,
Windsor, ON N8X 2K6 

Business Hours: Monday-Friday, 9:00 AM-5:00 PM (except statutory holidays)
Phone: (519) 258 7628
Email: orderWDR@recordxpress.ca

York

39 King Street,
York, ON M9N 1L1 

Business Hours: Monday-Friday, 9:00 AM-5:00 PM (except statutory holidays)
Phone: (416) 245 0336
Email: orderYRK@recordxpress.ca

Montreal

5500 Trans-Canada Highway,
Pointe-Claire, QC H9R 1B6 

Business Hours: Monday-Friday, 9:00 AM-5:00 PM (except statutory holidays)
Phone: (514) 694 0138
Fax: (514) 694 9272
Email: orderMTL@recordxpress.ca

Winnipeg

345 Higgins Avenue,
Winnipeg, MB R3A 0V4 

Business Hours: Monday-Friday, 9:00 AM-5:00 PM (except statutory holidays)
Phone: (204) 306 9350
Fax: (204) 306-9351
Email: orderWP@recordxpress.ca

Edmonton

11233 120 Street NW,
Edmonton, AB T5G 2X9

Business Hours: Monday-Friday, 9:00 AM-5:00 PM (except statutory holidays)
Phone: (780) 452 6375
Fax: (416) 849 5993
Email: orderED@recordxpress.ca

Red Deer

88 Petrolia Drive,
Red Deer County, AB T4E 1B4 

Business Hours: Monday-Friday, 9:00 AM-5:00 PM (except statutory holidays)
Phone: (403) 347 8816
Fax: (416) 849 5993
Email: orderRDAB@recordxpress.ca

Calgary

4810 80 Avenue SE,
Calgary, AB T2C 2Z1 

Business Hours: Monday-Friday, 9:00 AM-5:00 PM (except statutory holidays)
Phone: (587) 802 0216
Email: orderCAL@recordxpress.ca

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