Records Retrieval and Pick-Ups

RecordXpress provides flexible, on-time delivery and pick-up services you can trust.

 

Regular Delivery:

Request before 4 p.m. and receive your order the next business day before 5 p.m.

 

Half Day Delivery:

Request before 11 a.m. and receive your order on the same business day before 5 p.m.
Or request before 4 p.m. and receive your order the next day before 12 a.m.

 

Rush Delivery:

Order is received within 2 or 3 hours of request, during normal business hours.
(Subject to client location. Request must be placed before 2p.m).

 

After-Hour/Weekend Delivery:

Available upon request.

 

Scan/Fax On-Demand Document Delivery:

Delivery records to a client via fax or e-mail.
RecordXpress retrieves requested records from stored box and locates specific document. Then faxes or scans the records and emails the information for delivery to client on demand. R-files the document into the file and the file into the box, and re-shelves the box. The timeline for scan/fax-on-demand is as follows:

 

Regular Fax/Scan-On-Demand:

Order before 4 p.m. and receive before 5 p.m. the next business day.
Same Day Fax/Scan-On-Demand: Order before 11 a. m. and receive on the same business day before 5 p.m.

 

Two-Hour-On-Demand:

Order before 3 p.m. and receive within two hours.

 

Note: Please use the Order Form for on-demand services. Or,
Please call (416) 849-5991 for more information.